If you need emergency flood restoration after your home has been water-damaged, time is of the essence – but that doesn’t mean you should hire the very first emergency flood clean up service you find. There are a lot of cleanup companies in the Vancouver area, and not all of them are going to be reliable.

Acting fast and smart is the key to finding the right emergency flood restoration services. Ask the right questions beforehand, and you can feel assured that you’ve made the right choice.

Six Questions to Ask Of Emergency Flood Restoration Companies before Hiring

1. Are you licensed and insured?

Simply put, never ever hire a home contractor who aren’t licensed and insured – and that includes being willing to show you their paperwork.  An above-board operation will happily give you their license numbers and contact details for their insurance company, so you can verify their claims.

2. What is your payment schedule?

There is a lot of variety in how emergency flood clean up firms price their services, so be sure to ask ahead.  Some charge flat rates, some are hourly, and some use a combination of the two.  Getting the details up front can save you from unfortunate surprises.

3. Will you provide a written estimate?

Generally speaking, a flood clean up service is going to be more trustworthy if they’re willing to provide written estimates ahead of time.  This protects you, and makes it more difficult for them to pad the bill once the job has begun.

4. Do you have insurance claims experience?

While not strictly necessary, it’s nice if your flood restoration company has experience working with insurance companies.  It can take some of the burden off you, and reduce the amount of paperwork you have to deal with.

5. How new is your equipment?

The state of the art in flood cleanup is always evolving!  If they’re using equipment that’s a decade old, they’re probably not going to do the job as well as a company with newer machinery.

6. What referrals can you provide?

The best emergency flood restoration companies will have plenty of referrals and testimonials from past customers.  If they don’t, or don’t want to talk about references, it’s for a reason.

Get top-quality emergency flood clean up services from Malkin Cleaners! We have decades of experience safely restoring water damaged homes.  Contact us today to discuss your needs.