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What to Ask a Vancouver Emergency Water Damage Restoration Company Before Hiring Them

June 05, 2018

When hiring a restoration company, it’s important that you have a clear understanding of the hiring process. There are multiple factors to consider. Perhaps the most important consideration is the level of experience the company has within the industry. Make sure that the company you work with has shown their abilities over several years and have referrals to back it up. To help guide you in choosing a restoration company before hiring them, we’re highlighting what to ask when selecting a Vancouver emergency water damage restoration company.

What is your background in the industry?

Make sure when you’re speaking with emergency water damage restoration professionals that their company has significant local Vancouver experience, as well as emergency experience. This will ensure they can easily reach you when you experience water damage in the property and can respond quickly to the problem at hand.

Can I speak with former clients?

You might ask to get a reference from the company for their services. This reference can help you to determine the quality of the company’s past work and whether you’ll have any issues after you hire them. Review sites such as Google and Yelp are fast ways to see customer comments.

Do you provide a warranty?

For the un-insured home owner, the warranty provided through the company’s restoration services can help you in protecting your investment for the years ahead. If they provide you with a warranty, you might be able to call upon their team again for a lower cost should you experience any further water damage issues in the future. Review the warranty the company offers carefully and make sure it meets your needs with precision.

What safety precautions should I take?

Ensure that you listen carefully to the guidance of the restoration company when it comes to the precautions you should take. They will advise you about specific safety issues relating to your water damage event and help you to avoid problems related to electrical issues and other challenges. They will also advise you on what to do with your family while you wait for them to arrive.

Taking the time to research the company will help you to save money and ensure quality workmanship within the restoration process. To learn more about what you should consider when hiring a restoration company, call us today.